Starting Package
Essential Support
$299/mo
Business-hours monitoring, health checks, basic troubleshooting and reporting
Discuss this packageMB INFOSOFT · Cloud Solutions
Your Cloud Team, Without the Cloud-Support Headache
Proactive monitoring, maintenance, troubleshooting and expert cloud support.
Cloud infrastructure needs continuous attention. MB INFOSOFT extends your IT capabilities with ongoing monitoring, infrastructure management, troubleshooting, optimization and technical guidance. Support can be tailored to complement an internal IT team or act as a broader managed cloud partner.
Built around business outcomes
Your Cloud Team, Without the Cloud-Support Headache: a practical service, not a generic checklist.
For managed cloud support, this means extending internal capability with structured monitoring, maintenance, troubleshooting, optimization and technical guidance.
Reduce internal IT workload
Improve infrastructure availability
Get faster technical assistance
Access specialist expertise
Improve operational visibility
Control cloud resource growth
Reduce recurring infrastructure headaches
Focus internal teams on strategic priorities
What we deliver
Cloud Support Services built for real operations
Support scope can be tailored to your environment, operating procedures, escalation needs and the level of responsibility you want MB INFOSOFT to assume.
Managed cloud infrastructure
24x7-ready monitoring options
Infrastructure health checks
Server management
Cloud resource management
Backup monitoring
Security configuration support
Network troubleshooting
Performance optimization
Incident assistance
Cost optimization
Technical advisory
Service highlights
Why businesses choose a structured approach
01
Extend your IT team
02
Reduce operational burden
03
Proactive rather than reactive support
04
Flexible managed service options
05
Business-focused recommendations
06
IST-based support coordination
Capabilities
Designed for performance, security, scalability and growth
The operating model is designed to reduce recurring cloud-support workload while keeping infrastructure health, performance, security and cost visible.
- Proactive monitoring
- Managed infrastructure
- Technical troubleshooting
- Backup and health checks
- Performance reviews
- Security support
- Cost optimization
- Flexible service models
MB INFOSOFT expertise
The operating model is designed to reduce recurring cloud-support workload while keeping infrastructure health, performance, security and cost visible.
Cloud operationsInfrastructure managementMonitoringTroubleshootingBackup and security supportNetwork supportPerformance optimizationCost management
How we work
A clear path from assessment to ongoing support
1
Understand
Learn your environment, support requirements, business priorities and escalation needs.
2
Onboard
Document infrastructure, access, contacts, dependencies and operating procedures.
3
Monitor
Establish proactive visibility across agreed systems and resources.
4
Manage
Perform routine checks, maintenance and operational tasks.
5
Respond
Investigate incidents, troubleshoot issues and coordinate resolution.
6
Optimize
Review performance, cost, security and capacity opportunities.
7
Report
Provide meaningful service updates and recommendations.
8
Improve
Continuously refine operations based on changing business needs.
Support that continues beyond launch
Keep your cloud environment moving forward
For managed cloud environments, support can cover monitoring, health checks, incident assistance, backup and security support, network troubleshooting and optimization.
Talk to a Cloud ExpertPricing & packages
Start with the right level of cloud support
Pricing is indicative for support managed services. Final pricing depends on workload size, architecture, cloud platform, resource count, security requirements, service levels, migration complexity and support scope.
Most Popular
Managed Cloud
$799/mo
Managed infrastructure, monitoring, optimization, backup and technical support
Discuss this packageStarting Package
Enterprise Managed Services
Custom
Complex environments, advanced operations and dedicated coordination
Discuss this packageFrequently asked questions
Questions buyers ask before getting started
What are managed cloud services?+
Managed cloud services involve ongoing monitoring, management, maintenance, troubleshooting and optimization of cloud infrastructure by an external service partner.
Can MB INFOSOFT act as an extension of our IT team?+
Yes. We can complement internal IT teams with specialist cloud operations, troubleshooting and management support.
Do you provide proactive monitoring?+
Yes. Monitoring can be included to identify infrastructure health, performance and capacity issues early.
Can you help reduce cloud costs?+
Yes. Managed services can include resource utilization reviews and cost optimization recommendations.
Do you operate on Indian Standard Time?+
Yes. MB INFOSOFT operates according to Indian Standard Time (IST), making support coordination convenient for businesses operating in India.
Ready to improve your cloud environment?
Turn cloud complexity into a clear action plan.
Talk to MB INFOSOFT for a practical consultation focused on your support managed services requirements and growth goals.